The services

Service 02 · Digital Workplace

The boring things
that have to work.

Email, accounts, calendars, files. Nobody starts a business to think about any of it, so it accumulates instead: one shared password that everyone knows, a mailbox that three people live out of, files on whichever laptop was nearest at the time. It all works, in the way that a drawer full of unlabelled keys works, right up until someone leaves, or something arrives that should never have got in.

What we do

  • Microsoft 365, set up properly the first time — or untangled, if the first time already happened.
  • Mailboxes with boundaries — one person, one account; shared mailboxes where sharing is actually wanted; leavers who leave without taking access with them.
  • Email that authenticates — SPF, DKIM and DMARC configured so your invoices arrive, and so nobody else can send as you.
  • Identity and access that scale — permissions that still make sense at fifteen people, decided when you were five.

How it starts

A look at the tenant and the mail flow, and a one-page account of where it stands, free. Most businesses only find out how their email is configured on the day it becomes a problem; ours find out on a Tuesday, calmly, in writing. The work that follows is quoted as a fixed price before it starts.

THE EVIDENCE · JMC Bespoke Interiors · June 2026 Digital Workplace

A workshop business growing faster than expected, with twenty people in it and an IT estate that amounted to a laptop and an email account. Three jobs across the summer, each of which started as a small request.

Outcome

A new starter productive on day one, a workshop visible remotely with a defined retention period, and an estate that now has somebody watching it.

The first step is free: a look at what you have, and a plain account of where it stands.

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